Comment from: dave Visitor
i have the same problem with my audigy card since i moved to window7 64bit. i had the same choppy noise any time i tried to record anything until i installed the SBAX_PCDRV_LB_2_18_0017 driver just now. there is no more choppy sound but there is a high pitched whine and the volume of it is way too quite, so its still un-usable.
i was hoping this workaround would do the job but no luck at all. its a bit of a joke that creative still havnt fixed this yet
Comment from: S Visitor
This worked perfectly! I have been pulling my hair out for awhile now trying to figure this out. I had finally convinced myself I was going to have to upgrade my sound card...and I wasn't really okay with that.
Thank you so much!
Comment from: sothi ponn Visitor
Comment from: Guy Inco6nito Visitor
Thanks for posting this! I bet it will help a lot of people.
I actually knew of this fix from using some Hauppauge PVR-500 tv-tuner cards that have the same limitation.
I guess the industry is at a crossroads between 32 and 64 bit computers, so old hardware will be swept under the rug.
Still, boo on Creative for releasing 64-bit drivers that work (...unless you have more than 4 gigs of ram)
Comment from: Anonymous Visitor
Confirmed. This solution worked for me on my Audigy 2 ZS Platinum. The front panel mic2 input was all noisy and garbled until I changed the maximum RAM to 4096. This is a really stupid bug to have and I hope Creative fixes it.
Comment from: MIke Visitor
Comment from: Evoeater Visitor
One Question on this,
I have 8gb of ram...you saying I need to move my max memory down to 4GB just to get rid of the distoration? That seems like it will be a huge performace hit.
I was having the same problem and your method fixed the problem for me.
I use Cakewalk Sonar for recording and after i used your workaround I changed the audio driver from WDM to ASIO and it helped with my latency quite a lot. I went back to msconfig and enabled all my ram and now the soundcard records properly and I can use all my ram!
So if you just use the ASIO driver (which is much better than WDM anyway) your card should record properly with all your ram.
Comment from: Erik Visitor
I have an alternative solution for this issue.
Just like the autor, I have a 64 bit Windows 7 and 4gb RAM installed.
Try this thing bellow.
1 - Reboot your system
2 - Open Control Panel
3 - Double click in the icon Sound
4 - Click on the tab Recording
5 - Click in Microphone and before the Properties button
6 - Click on listening tab and mark the box "listening device" and press Aply button
At this step you now are listening your microphone is capturing.
If your microphone does not make any distortion, noise, or choppy sound, good !!! If not, try closing others prograns and repeat the steps from 2 to 6. In my computer, after all these steps, my mic does not make any distortion, noise, or choppy sound.
Well, now let's shut up the sound that is been captured by mic. (Stop listening what the mic capture)
7 - Click on the sound icon, that is in the side of the Windows clock. A volume slide bar will show above the icon.
8 - Below the slider control, click in Mixer.
9 - when mixer open, you will noticed there is a slider bar to Microphone.
10 - Just click on Mute button, below the microphone slider.
That's it, just close the mixer and test it with any application who use the sound captured my mic.
I belive that this solution works with all recording devices (Microphone, Analog Mix, CD Digital, S/PDIF IN, Wuat You are Listening).
I hope this solution work for all.
Comment from: Adrian Visitor
My system is Win7 ultima x64, 8GB ram
audigy 2 zs
I installed driver download from creative but I could not able to configure speaker to 5.1. It will automatically switch back to 2.0.
Thanks! I can record audio and run Spectrogram in Windows 7 now. I can confirm that this works on my setup:
- SB Audigy 2 Platinum Ex (What U Hear)
- Windows 7 64-bit
- 8 GB RAM (w/ the 4095 KB memory limit)
I wonder if there's a way to make a .bat file to automate the 4095 memory limit-- I'd like to make a desktop shortcut to make this process even quicker.
Comment from: Randolph Visitor
Hi, I took my Audigy2 Zs Platinum card from my old XP machine and installed it in a Windows 7, 64 bit, 4 GB RAM
machine and downloaded the W7 drivers from Creative.
Now, I can feed audio into the Audigy inputs and hear it, but cannot record. In Control Panel> Sounds > Recording, the Audigy inputs show up but are marked "Currently Unavailable." Any ideas?
Comment from: Shawn Visitor
Hi, I just want to add another thanks for sharing this info. I am (was) another Audigy 2 ZS/Win7 x64 user that couldn't figure out why my recordings were almost always choppy even after tweaking all sorts of settings in 3 or 4 different audio capture programs. This jury-rig did the trick, so thanks!
Comment from: Jaime Visitor
Thank you very much for this info. I was going nuts with this problem and the 4GB trick solved it. Shame on Creative!
Comment from: Cornelius Visitor
Hi, I did not expect that this really would be a solution for me after installing the lastest drivers for audigy. Today is oct 2015, the blog entry dates 2010, wow!
Comment from: Cornelius Visitor
It's me again! This is very strange!! I reset the msconfig to normal RAM (4GB), did a reboot an now the recording for audio is still working and not choppy. I have no explanation for that.
Comment from: Freddy Visitor
This has worked for me by changing the Systems Configuration. I knew there was a reason why I cut my hair short, to stop me from pulling it out, because I would have none left if it was not cut short.
It appears there are many problems that affect various computers with sound, one has to keep searching and trying to understand beyond basic, if possible to fix there sound problems.
Thanks a million.
Comment from: Gusto Visitor
Limiting the RAM solved the problem for me. I had been struggling with this quite a while, thank you very much!
My system information: Windows 10 / 8 GB RAM / SB Audigy
Comment from: the_elusive Visitor
I am in awe of the maximum memory : 4,095 hack.
So it's 2019, and this bug is STILL a thing. WTF, Creative?!
I am very grateful to you, Paul, for documenting this problem, because I would have otherwise spent many days screwing around with my hardware, my drivers, my settings, and my microphone in a vain attempt to solve the weird stuttering I was getting with recordings after I added 4 more GB of RAM to my aging system a few months back. I would have never connected the two.
As for a fix, well, I didn't add 4 GB to my system so I could then disable 4.0001 GB from my system. My solution was to replace my otherwise perfectly good card that's been sabotaged by the inept Creative Lab's driver developer department, with an Asus Xonar DG sound card for about $25 from Amazon. Yes, it doesn't play or record with bitrates as high as my old Audigy, but at least it doesn't stutter recordings. Bonus? There's Windows 10 drivers too.