Tag: "windows audio"

Distortion and fuzzy noise problems with Audigy 2 ZS on Windows 7

In my on going struggle with Creative and their Soundblaster Audigy 2 ZS I've now come across a new problem that manifested a couple of weeks ago. I'm not entirely sure why it started happening then, maybe it was the heat? Maybe after 7 or 8 years the card is finally starting to die.

Now sometimes after resuming from sleep, any sound has distortion and noise in it. So far I'm restarting the Windows Audio service to get things back to normal.

There's a couple of ways to restart services in Windows Vista or Windows 7. The quickest way is to open an elevated command prompt by pressing Start, typing cmd right-clicking on the cmd program when it shows up, right-click and select 'Run as administrator'. Alternatively to right-clicking and selecting the option you can also hold CTRL+Shift and click instead, both should elevate.

Once its open, type the following, giving a short pause to allow the system to stop the service:

net stop audiosrv
net start audiosrv

The sound should now be back to normal.

You can also restart the service, by typing services.msc into the Start Menu (you won't need to elevate this), alternatively it can be opened via the Services tab in the Task Manager. Then find the Windows Audio services, right-click and select restart.